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Settlement Support Services

Settlement Support Services

Supporting newly arrived migrants and refugees to build confidence, connections and a strong sense of belonging in their new community.
Three people chatting near piano with globe.

Starting life in a new country can feel overwhelming.

BRMC's Settlement Support Services help newly arrived individuals and families understand how local systems work and connect with appropriate services. Support may include intake, information, and referral for housing, education, health, employment, and community participation.

While BRMC does not provide ongoing case management, our staff work alongside people to identify needs, explain options, and facilitate connections with trusted local providers. Settlement support also includes opportunities to ask questions, meet others, and build confidence during the early stages of settlement.

Group smiling in community garden setting.
Settlement Support Services Programs
People making noodles at cultural event indoors.
Welcome Morning Teas
Informal gatherings that help people new to the community connect, ask questions, and meet others in a relaxed and supportive setting.
Two people arranging flowers creatively in workshop.
Intercultural Women's Friendship Group
A welcoming space for women from diverse cultural backgrounds to connect, share experiences, and build friendships.
Group of happy seniors on a bus trip.
Welcome Bus Tours
Guided group tours that help people new to the community become familiar with local services, places, and everyday resources.
Resources
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News & Resources Filter
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Reports, Resources
Annual Report 2024-2025
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Reports, Resources
Annual Report 2023-2024
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Reports, Resources
Annual Report 2023
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Reports, Resources
Destination Ballarat 2022: Readiness for Regional Settlement
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Reports, Resources
Destination Ballarat 2022: Settlement Services Mapping Framework
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Reports, Resources
Destination Ballarat 2016: A Leading Regional Settlement Destination
Our Community Services
Emergency services panel discussion in Australia.
Emergency Preparedness and Response
Help for people from diverse cultural backgrounds to understand risks, prepare for emergencies, and access clear information.
Upset couple sitting apart in bedroom.
Family and Sexual Violence Prevention and Support
Information, education, and referral support for people affected by family or sexual violence and communities working to strengthen safety and wellbeing.
Elderly group sitting outdoors enjoying sunny day.
Seniors and Social Support
Programs that support older people and socially isolated adults to stay connected and engaged in community life.